Warranty & Returns | qBit Sensor

IMPORTANT NOTICE TO PURCHASERS

THIS DOCUMENT CONSTITUTES A BINDING CONTRACTUAL AND STATUTORY POLICY GOVERNING THE PURCHASE, TITLE TRANSFER, LOGISTICS, PRE-DISPATCH CANCELLATION, DEAD-ON-ARRIVAL REPLACEMENT, 14-DAY RETURN, REFUND, AND TWELVE-MONTH LIMITED HARDWARE WARRANTY FOR ALL PHYSICAL HARDWARE PRODUCTS MANUFACTURED, MARKETED, OR SOLD BY QBIT SENSOR LLP ("COMPANY", "WE", "US", OR "OUR").

PLEASE REVIEW THIS POLICY IN ITS ENTIRETY PRIOR TO PLACING AN ORDER ON QBITSENSOR.IN OR INSTALLING ANY HARDWARE CONTROLLER. BY CONFIRMING AN ORDER, TENDERING PAYMENT, TAKING PHYSICAL DELIVERY OF THE SHIPMENT BOX, OR BREAKING THE TAMPER-EVIDENT FACTORY PACKAGING SEALS, YOU EXPRESSLY AND VOLUNTARILY AGREE TO BE BOUND BY EVERY TERM, CONDITION, SLA, AND RESTRICTION DETAILED HEREIN.

IF YOU DO NOT CONSENT TO BE BOUND BY THIS POLICY, YOU MUST CANCEL YOUR ORDER PRIOR TO DISPATCH OR REFUSE PHYSICAL DELIVERY UPON COURIER TENDER.

NOTHING IN THIS POLICY EXCLUDES, LIMITS, OR DEROGATES FROM ANY STATUTORY CONSUMER REMEDY, WARRANTY, OR PROTECTION THAT CANNOT BE CONTRACTUALLY WAIVED UNDER THE CONSUMER PROTECTION ACT, 2019 OR THE CONSUMER PROTECTION (E-COMMERCE) RULES, 2020 OF INDIA.

1. SELLER IDENTITY & STATUTORY E-COMMERCE DISCLOSURES

In strict compliance with the Consumer Protection (E-Commerce) Rules, 2020 and the Legal Metrology (Packaged Commodities) Rules, 2011, qBit Sensor LLP discloses the following corporate, manufacturing, and operational particulars:

Legal Selling Entity: qBit Sensor LLP
Corporate Structure: Limited Liability Partnership incorporated in India under the Limited Liability Partnership Act, 2008
Registered Corporate Office: Desk No. NNRK 46, Unit No. 603–604, 6th Floor, Tower B, Bhutani Alphathum, Sector 90, Noida, Gautam Buddha Nagar, Uttar Pradesh – 201305, India
Country of Origin: India ("Made in India" / assembled from domestic and imported surface-mount components)
Designated Nodal Grievance & E-Commerce Officer: Rashmi Kumari, qBit Sensor LLP
Grievance Officer email: rashmi@qbitsensor.in
Grievance Officer phone: +91-8789251093
Contact Channel for Sales, Orders & Warranty Inquiries: [[connect@qbitsensor.in](mailto:connect@qbitsensor.in)]
Grievance form: /grievance
Operating Schedule: Monday through Friday, 10:00 AM to 6:00 PM Indian Standard Time (IST), excluding statutory and gazetted national holidays.

2. PRODUCT SCOPE & THE SOFTWARE/HARDWARE SEPARATION

2.1 Hardware Deliverables

This Policy applies strictly to tangible physical goods manufactured or marketed by qBit Sensor LLP, including without limitation:

AirSense Controllers: Ambient indoor climate and infrared (IR) AC automation controllers;
Smart Fan Controllers: Electronic motor triac/relay controllers for residential fans;
Geyser / Water Heating Controllers: High-load switching relays and temperature probe interfaces;
AC Automation Kits: Universal IR emitter modules and current-sensing split-core transformers;
Auxiliary Accessories: Certified 5V DC low-voltage power adapters, terminal blocks, mounting brackets, and branded wiring harnesses.

2.2 What is Included vs. What is Excluded

Included: The physical packaged enclosure, internal printed circuit board (PCB) assembly, integrated electromechanical relays, integrated passive sensors, terminal screw blocks, mounting screws, and the printed Quick Start Safety Guide.
Excluded: Line-voltage high-current wiring, circuit breakers, electrical conduit boxes, external tools, electrical multimeter equipment, and physical professional installation services. Installation is strictly Do-It-Yourself (DIY) or performed by an independent third-party licensed electrician hired at your discretion and expense.

2.3 Separation of Hardware Purchase from Software / Firmware Licensing (CRITICAL)

BUYING A PHYSICAL DEVICE TRANSFERS LEGAL TITLE TO THE PHYSICAL ENCLOSURE AND ELECTRONIC HARDWARE COMPONENTS ONLY. IT DOES NOT TRANSFER OWNERSHIP OF ANY SOFTWARE, FIRMWARE, CLOUD SERVICES, OR INTELLECTUAL PROPERTY.

Embedded Firmware & IR Libraries: The Firmware on the Device, including bootloaders and infrared (IR) appliance command libraries, remain the exclusive intellectual property of qBit Sensor LLP. Your purchase conveys only a personal, revocable, non-exclusive, non-transferable end-user license to run the Firmware solely as embedded on that specific unit, governed strictly by our Terms of Use (EULA).
Mobile Application & Cloud Access: Access to the HomeSense mobile application and related cloud services is a separate, revocable software offering governed strictly by our Terms of Use and Privacy Policy. If software licenses terminate under the Terms of Use due to material breach or security violations, such termination shall not constitute a ground for refund or return of the physical Hardware outside the return windows set forth herein.

3. PRICING, TAXES, LEGAL METROLOGY & ORDER ACCEPTANCE

3.1 Transparent Pricing & Maximum Retail Price (MRP)

All prices displayed on qbitsensor.in and printed on outer packaging constitute the Maximum Retail Price (MRP), which is fully inclusive of all applicable statutory taxes, including Central Goods and Services Tax (CGST), State Goods and Services Tax (SGST), and Integrated Goods and Services Tax (IGST).
Itemized tax invoices detailing our GSTIN, HSN codes (Harmonized System of Nomenclature), taxable values, and applied tax percentages are electronically transmitted via email upon order confirmation and physically enclosed in the shipping parcel.

3.2 Order Validation & Commercial Acceptance

Tendering payment on qbitsensor.in constitutes an offer to purchase. A binding contract of sale is formed only when qBit Sensor LLP formally validates the transaction, confirms stock availability, and dispatches an electronic Order Confirmation containing an official Order Reference ID.
We reserve the explicit right to decline, cancel, or refund orders prior to physical dispatch in the event of documented technical typographical pricing errors on qbitsensor.in, stock unavailability, failure to pass automated payment fraud screening, or delivery addresses situated in areas unserviceable by licensed courier carriers.

4. SHIPPING, COURIER TRANSIT, TITLE & RISK OF LOSS

4.1 Dispatch Timelines & Service Locations

Domestic Operations: We sell and ship Hardware exclusively within the political boundaries of the Republic of India. We do not currently ship physical orders to international destinations.
Dispatch SLA: Standard in-stock hardware orders are packed and tendered to our licensed logistics partners within two (2) business days following successful payment receipt.
Transit Estimates: * Tier 1 Metro Cities (Delhi NCR, Mumbai, Bengaluru, Hyderabad, Chennai, Kolkata): Estimated 2 to 4 business days post-dispatch.
- Tier 2 & Tier 3 Regional Centers: Estimated 4 to 7 business days post-dispatch.
- Remote / Special Category Locations: Estimated 7 to 10 business days post-dispatch.
Automated dispatch confirmations containing courier waybill tracking IDs (AWB) are transmitted via email and SMS immediately upon logistic handoff.

4.2 Passing of Title and Risk of Loss (Sale of Goods Act, 1930)

In accordance with Section 19 and Section 26 of the Sale of Goods Act, 1930:

Passing of Title: Legal ownership and title to the physical Hardware pass from qBit Sensor LLP to you only upon successful, verified physical delivery to the delivery address specified in your order, as attested by the courier's electronic proof-of-delivery (POD) signature or delivery OTP.
Risk of Loss in Transit: qBit Sensor LLP bears full financial and transit risk of loss, damage, or destruction while the shipment is in the custody of our third-party logistics carriers. In the event of confirmed parcel loss in transit, we will dispatch a replacement unit via priority express at zero additional cost to you.
Transfer of Risk: All risk of accidental physical loss, external damage, water exposure, drops, electrical fire, or theft transfers entirely to you the moment the package is accepted at your designated premises.

4.3 Outer Package Inspection upon Delivery

You must visually inspect the exterior courier packaging prior to accepting delivery. If the shipping carton exhibits severe structural crushing, tearing, puncture, water saturation, or tampered outer security tape, you should REFUSE delivery directly to the courier agent and mark "Damaged in Transit / Package Refused" on the delivery slip. Promptly notify [[connect@qbitsensor.in](mailto:connect@qbitsensor.in)] with your Order ID to expedite an immediate replacement dispatch.

5. ORDER CANCELLATIONS (PRE-DISPATCH & POST-DISPATCH)

5.1 Pre-Dispatch Cancellation by Customer

You may cancel any hardware order without financial penalty or cancellation fee at any time prior to physical dispatch from our fulfillment facility:

How to Cancel: Navigate to your account dashboard on qbitsensor.in and select "Cancel Order", or dispatch an urgent cancellation email to [[connect@qbitsensor.in](mailto:connect@qbitsensor.in)] with the subject line "URGENT: Order Cancellation - [Your Order ID]".
Refund Timeline: Upon receiving a pre-dispatch cancellation request, we immediately initiate a full refund of 100% of the purchase amount. Refunds are credited to the original payment instrument within five (5) to seven (7) business days, subject to your issuing bank's clearing timelines.

5.2 Post-Dispatch Cancellation

Once an order has been tendered to a courier carrier and assigned an active waybill number (AWB), the shipment cannot be intercepted or modified in transit:

If you wish to cancel an order that is already in transit, you must refuse acceptance of the package upon courier arrival.
Upon physical return of the refused shipment to our warehouse and verification that the tamper-evident factory box seals remain unbroken, we will process a refund minus any documented round-trip carrier return freight charges.

6. DEAD-ON-ARRIVAL (DOA) & TRANSIT DEFECT PROTOCOL

6.1 Seven (7) Day DOA Reporting Window

If your AirSense controller or qBit Hardware arrives non-functional out of the box, fails to boot upon initial power connection, exhibits a shattered display, or demonstrates unresolvable internal hardware failure:

You must report the issue to [[connect@qbitsensor.in](mailto:connect@qbitsensor.in)] within seven (7) calendar days from the verified date of courier delivery.
Mandatory Evidentiary Documentation: To substantiate a DOA claim, your email must include:
1. Your official Tax Invoice and Order Reference ID;
2. The physical Device Serial Number (printed on the rear enclosure label and outer packaging barcode);
3. Clear, well-lit photographs and an unedited short video clip demonstrating the power supply connection, terminal wiring, and the defective state (e.g., blank screen, unlit LEDs, non-responsive boot).

6.2 Expedited Reverse Pickup & Brand-New Replacement

Upon preliminary validation of a DOA claim by our technical support engineers:

We will schedule a prepaid reverse courier pickup from your doorstep at zero cost to you;
Concurrently or immediately upon reverse courier scan, we will dispatch a brand-new, factory-sealed replacement unit via priority air express;
If identical replacement stock is unavailable within seven (7) days, you may elect to receive a full 100% refund of the purchase price.

7. FOURTEEN (14) DAY VOLUNTARY RETURN POLICY (CHANGE-OF-MIND)

7.1 Cooling-Off Return Eligibility

In addition to your statutory rights, qBit Sensor LLP offers a voluntary fourteen (14) calendar day return window for purchasers seeking to return Hardware due to domestic preference, provided the goods meet strict condition standards:

The return request must be submitted to [[connect@qbitsensor.in](mailto:connect@qbitsensor.in)] within fourteen (14) calendar days of recorded delivery.
Pristine Condition Requirements:
1. The Hardware must be completely uninstalled, unused, and showing zero signs of physical wear, terminal screw stripping, or soldering;
2. The internal factory tamper-evident seals and barcode stickers must be fully intact;
3. The unit must be enclosed in its original, undamaged retail gift box, complete with all interior cardboard trays, mounting plates, terminal blocks, screws, and documentation.

7.2 Return Merchandise Authorization (RMA) Mandate

NO UNNOTIFIED RETURNS: You must never dispatch a package back to our warehouse without obtaining a formal Return Merchandise Authorization (RMA) ticket from [[connect@qbitsensor.in](mailto:connect@qbitsensor.in)].
Shipments arriving at our facility lacking a valid, printed RMA label will be rejected and returned to the sender by our logistics receiving bay.

7.3 Return Logistics & Factory Sanitization Fee

Return Shipping: For voluntary change-of-mind returns, the customer is responsible for securely packaging the return parcel and prepaying return shipping via a traceable, insured courier, or paying our nominal reverse courier fee.
Factory inspection before restock: Connected controllers are inspected and stored credentials are wiped before restock. Change-of-mind returns are subject to a ten percent (10%) restocking fee deducted from the gross purchase price.

8. REFUND SETTLEMENT PROCESS & TIMELINES

Receiving & Bench Inspection: All returned Hardware undergoes physical, electrical, and cryptographic inspection by our technical quality team within three (3) business days of arrival at our facility.
Refund Authorization: Once the inspection confirms that the unit complies with the conditions set forth in Section 6 or Section 7, the refund is authorized in our billing management system.
Payment Routing: In strict compliance with Reserve Bank of India (RBI) payment guidelines, all refunds are credited exclusively back to the original source payment instrument (e.g., the specific debit card, credit card, net banking account, or UPI VPA utilized during checkout). We do not issue cash refunds, third-party transfers, or paper checks under any circumstances.
Bank Processing SLA: While our payment gateway transmits the refund payload immediately upon authorization, your issuing bank or card network typically requires five (5) to seven (7) banking business days to reflect the credit on your financial statement.

9. TWELVE (12) MONTH LIMITED HARDWARE WARRANTY

9.1 Warranty Term & Warrantor

qBit Sensor LLP warrants to the original retail purchaser that the AirSense controller and associated hardware components shall be free from manufacturing defects in materials, assembly, and electrical workmanship for a period of twelve (12) months from the documented date of retail delivery.

9.2 Scope of Covered Components

Subject to the exclusions in Section 9.3, this warranty covers functional failure of:

The main microcontroller board (PCB) and surface-mount processing silicon;
Internal passive environmental sensing elements (temperature, humidity, ambient sensors);
The integrated digital display panel (subject to normal cosmetic limits);
Internal electromechanical switching relays and internal isolated power regulators;
Integrated infrared (IR) driver circuitry and emitter diodes.

9.3 Strict Warranty Exclusions (What is NOT Covered)

This warranty applies strictly to ordinary consumer residential usage in compliance with our operating guidelines. The warranty is VOID, and qBit Sensor LLP shall have zero repair or replacement obligation, if hardware failure results from:

Electrical Line Surges & Brownouts: High-voltage transients, lightning strikes, line-voltage surges, phase unbalance, floating neutral wire faults, or use of defective third-party power adapters exceeding rated 5V DC tolerances;
Water Ingress & Extreme Environments: Direct liquid contact, water spray, condensation pooling, chemical fumes, corrosive marine atmospheric air, or operation outside rated operational parameters (-10°C to +50°C, 10% to 90% non-condensing relative humidity);
Mechanical & Impact Damage: Enclosure fractures, smashed display glass, crushed terminal casings, broken plastic mounting latches, or dropped units;
DIY Wiring & Overloading Errors: Damage resulting from incorrect wiring, connecting line-voltage AC to low-voltage sensor terminals, continuous load overcurrent exceeding rated relay amperages (e.g., running high-wattage water heaters without appropriate contactor sizing), or stripped terminal screws;
Unauthorized Modifications & Tampering: Units that have been physically opened, disassembled, soldered, modified, probed, or flashed with unauthorized third-party firmware;
Cosmetic Degradation: Superficial scratches, minor cosmetic blemishes, plastic yellowing over time, or minor OLED/LCD pixel burn-in resulting from continuous high-contrast static display operation;
Acts of God: Fires, earthquakes, floods, rodent/insect infestations inside the enclosure, or civil unrest.

9.4 Warranty Remedies

If a qualifying manufacturing defect manifests during the 12-month warranty term, qBit Sensor LLP will, at its sole discretion:

Repair: Repair the defective unit using new or certified refurbished components of equal or superior specifications;
Replace: Replace the unit with a functionally equivalent brand-new or factory-certified recertified AirSense controller; or
Refund: In the rare event that repair or replacement is commercially impossible, issue a pro-rated refund based on the remaining months of your warranty term.

A repaired or replacement unit assumes the remaining warranty balance of the original product or a term of ninety (90) days from the date of replacement delivery, whichever is longer.

10. TECHNICAL TRIAGE & SOFTWARE VS. HARDWARE DEFECT BOUNDARIES

10.1 Diagnostic Triage Mandate

Modern connected IoT controllers interface with external RF environments, household Wi-Fi routers, mobile operating systems, and diverse third-party appliance IR protocols. A software, network, or configuration failure does NOT automatically indicate a defective hardware unit.

Prior to authorizing any warranty return or replacement, you must cooperate with our technical support team to complete a standard Remote Diagnostic Triage:

Testing device response via local Bluetooth Low Energy (BLE);
Verifying 2.4 GHz router SSID visibility and DHCP IP assignment;
Inspecting physical line-of-sight and infrared emitter aim toward the appliance receiver;
Checking the firmware build number and confirming whether critical OTA updates are installed.

10.2 Firmware Updates and Continuing Support

qBit Sensor LLP periodically distributes Over-The-Air (OTA) firmware updates containing critical security patches, root certificate renewals, and bug resolutions. Failure or refusal to install published critical firmware updates may compromise device functionality or cloud compatibility and may adversely affect our ability to validate hardware warranty claims.

11. ELECTRICAL SAFETY, DIY INSTALLATION & CONTRACTOR LIABILITY

DIY Consumer Electronics: qBit Hardware devices are designed as DIY-installable consumer electronics for competent adults who possess practical experience with residential circuit wiring, safety testing, and electrical isolation.
Mandatory Professional Advisory: IF YOU ARE NOT ENTIRELY CONFIDENT, FULLY QUALIFIED, OR EXPERIENCED IN WORKING WITH HIGH-VOLTAGE ELECTRICAL MAINS (110V–240V AC), CIRCUIT BREAKERS, AND HIGH-CURRENT INDUCTIVE APPLIANCES, YOU MUST HIRE A LICENSED, CERTIFIED PROFESSIONAL ELECTRICIAN TO COMPLETE THE PHYSICAL WIRING, VERIFY PROPER CONDUCTOR GAUGES, MEASURE CURRENT DRAW, AND CONFIRM PROPER EARTHING BEFORE POWERING THE UNIT.
Exclusion of Consequential Electrical Damage: qBit Sensor LLP disclaims all legal and financial liability for any damage to your existing household wiring, tripped facility breakers, appliance compressor motor burnout, electrical arc damage, or fire hazards resulting from DIY wiring mistakes, failure to employ a certified electrician, or violation of the Indian Electricity Rules, 1956 and the National Electrical Code of India.

12. USED UNITS, RESALE & CRYPTOGRAPHIC TRANSFER PROTOCOL

Because qBit Hardware devices store local network credentials and access permissions on the unit:

Mandatory Local Unpairing upon Transfer: If you sell, give away, or transfer a HomeSense controller to a third party, or if you vacate a residential property where units are installed, you must unpair and clear pairing credentials while connected to the unit locally.
Clearing stored credentials: A successful unpair removes pairing secrets, Wi-Fi credentials, member lists, schedules, and custom settings from the unit so the next owner can pair it.
Resale Warranty Limitation: Hardware warranties are granted exclusively to the original retail purchaser and are non-transferable. Second-hand or used units purchased from auction platforms, uncertified online listings, or prior homeowners are not covered under our 12-month limited warranty.

13. DEDICATED CUSTOMER CARE & GRIEVANCE REDRESSAL (EMAIL-ONLY)

13.1 Exclusive Email Support Channel

TO PRESERVE RIGID AUDIT TRAILS AND PREVENT VERBAL MISCOMMUNICATION CONCERNING ELECTRICAL FAULTS OR SHIPPING ADDRESSES, QBIT SENSOR LLP CONDUCTS ALL CUSTOMER CARE, SHIPPING INQUIRIES, ORDER CANCELLATIONS, TECHNICAL TRIAGE, AND WARRANTY CLAIMS EXCLUSIVELY VIA ELECTRONIC MAIL.

WE DO NOT CURRENTLY OPERATE DIRECT CUSTOMER CARE VIA TELEPHONE CALL CENTERS, HELPLINES, OR REAL-TIME IN-APP LIVE CHAT.

13.2 Contact Channels & Response Commitments

Primary Support & Warranty Helpdesk: [[connect@qbitsensor.in](mailto:connect@qbitsensor.in)]
Order Tracking & Billing Claims: [[connect@qbitsensor.in](mailto:connect@qbitsensor.in)]
Grievance Officer: Rashmi Kumari, rashmi@qbitsensor.in, +91-8789251093, or the published form at /grievance
Operating Schedule: Monday to Friday, 10:00 AM – 6:00 PM IST (Excluding Gazetted National Holidays)
Acknowledgment SLA: All incoming warranty and support tickets will be acknowledged in writing within forty-eight (48) hours of receipt.
Triage & Solution Target: Diagnostic evaluation and warranty replacement dispatch are executed within five (5) to seven (7) business days following receipt of required proof.

14. LIMITATION OF LIABILITY & STATUTORY CONSUMER RIGHTS

14.1 Financial Liability Cap

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE INDIAN LAW, THE ENTIRE, CUMULATIVE FINANCIAL LIABILITY OF QBIT SENSOR LLP ARISING FROM OR RELATING TO THE SALE, DELIVERY, INSTALLATION, PERFORMANCE, REPAIR, OR USE OF ANY HARDWARE CONTROLLER SHALL BE STRICTLY LIMITED TO AND SHALL NOT EXCEED THE ACTUAL PURCHASE PRICE PAID BY YOU FOR THE INDIVIDUAL DEFECTIVE HARDWARE UNIT GIVING RISE TO THE CLAIM, AS STATED ON YOUR OFFICIAL RETAIL TAX INVOICE.

14.2 Consequential Damages Exclusion

UNDER NO CIRCUMSTANCES SHALL QBIT SENSOR LLP, ITS DESIGNATED PARTNERS, FOUNDERS, EMPLOYEES, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF HEATING OR COOLING COMFORT, SPOILED FOOD OR MEDICINE, EXPENSIVE RESIDENTIAL ELECTRICITY SURCHARGES, COST OF REPLACEMENT APPLIANCES, ELECTRICIAN LABOR CALL-OUT FEES, OR STRUCTURAL PROPERTY DAMAGE.

14.3 Non-Waivable Statutory Rights Preservation

NOTHING IN THIS POLICY EXCLUDES, LIMITS, OR REDUCES ANY MANDATORY CONSUMER RIGHTS, GUARANTEES, OR REMEDIES GOVERNED BY THE CONSUMER PROTECTION ACT, 2019 (INCLUDING PRODUCT LIABILITY PROVISIONS UNDER CHAPTER VI OF THE ACT). IF ANY INDIAN COURT OR ARBITRATION TRIBUNAL DECLARES ANY LIMITATION HEREIN UNLAWFUL, OUR LIABILITY SHALL BE LIMITED TO THE MINIMUM DEGREE PERMITTED UNDER APPLICABLE STATUTE.

15. GOVERNING LAW, ARBITRATION & JURISDICTION

Governing Law: This Policy and all contracts for the physical sale of Hardware via qbitsensor.in shall be interpreted and governed exclusively by the laws of the Republic of India.
Dispute Resolution & Arbitration: Any commercial claim, controversy, or dispute arising out of or relating to the sale, warranty, condition, or performance of our Hardware shall be resolved through good-faith executive negotiations within thirty (30) days. Failing amicable resolution, the dispute shall be finally resolved through binding arbitration administered under the Arbitration and Conciliation Act, 1996, by a sole arbitrator sitting in Noida, Uttar Pradesh, India.
Language & Judicial Seat: The language of arbitration shall be English. Subject to arbitration, the competent civil courts situated in Gautam Buddha Nagar, Uttar Pradesh, India, shall possess exclusive jurisdiction over all legal proceedings relating to this Policy.

FOR ANY QUESTIONS REGARDING ORDERS, DISPATCHES, OR WARRANTY CLAIMS, CONTACT US DIRECTLY VIA EMAIL AT [connect@qbitsensor.in](mailto:connect@qbitsensor.in).